Terms and Conditions
Effective Date: 01-01-2018
Welcome to The Bombay Digital Company (“Company”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website, services, products, and digital platforms.
By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
About Us
The Bombay Digital Company is a digital marketing, web development, branding, social media management, performance marketing, SEO, content creation, technology solutions, consulting, and related services company operating in India.
Acceptance of Terms
By using our website, submitting inquiries, engaging our services, or entering into a business relationship with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Services
Scope of Services
We provide professional services including but not limited to:
- Digital Marketing
- Search Engine Optimization (SEO)
- Performance Marketing
- Social Media Management
- Branding and Creative Services
- Website Design and Development
- E-commerce Solutions
- Content Creation
- Technology Consulting
- Software and Digital Solutions
Service Modifications
We reserve the right to modify, suspend, or discontinue any service offering at any time without prior notice.
Project Requirements
Clients are responsible for providing all necessary information, approvals, content, credentials, and materials required for successful project execution.
User Responsibilities
By using our website or services, you agree that you will:
- Provide accurate and complete information.
- Use our services only for lawful purposes.
- Not engage in fraudulent, abusive, or harmful activities.
- Not attempt to gain unauthorized access to our systems or networks.
- Not infringe upon the intellectual property rights of others.
- Comply with all applicable laws and regulations.
Intellectual Property Rights
Ownership
Unless otherwise agreed in writing, all content on this website, including but not limited to:
- Text
- Graphics
- Logos
- Designs
- Images
- Videos
- Software
- Code
- Marketing materials
is owned by or licensed to The Bombay Digital Company and is protected under applicable intellectual property laws.
Client Materials
Clients retain ownership of content, trademarks, logos, and materials provided to us for project execution.
Portfolio Rights
Unless restricted by a separate written agreement, we reserve the right to display completed projects, designs, campaigns, or work samples in our portfolio, marketing materials, presentations, and case studies.
Payments and Fees
Pricing
All service fees, project costs, retainers, and charges will be communicated through proposals, quotations, agreements, or invoices.
Payment Terms
Clients agree to make payments according to the agreed schedule specified in project agreements or invoices.
Late Payments
Delayed payments may result in:
- Project delays
- Suspension of services
- Additional charges where legally permissible
- Withholding of deliverables until outstanding amounts are cleared
Taxes
All fees are exclusive of applicable taxes unless expressly stated otherwise. Clients are responsible for applicable taxes, duties, and statutory charges.
Project Timelines
Delivery Estimates
Project timelines provided by the Company are estimates and may vary based on:
- Client feedback delays
- Scope changes
- Third-party dependencies
- Technical requirements
Client Delays
Any delays in approvals, content submissions, or required inputs from the client may impact delivery schedules.
Revisions and Scope Changes
Revisions
Project proposals may include a specified number of revisions. Additional revisions beyond the agreed scope may incur extra charges.
Change Requests
Any request that materially changes the project scope, functionality, deliverables, or timelines may require a revised quotation and timeline.
Confidentiality
Both parties agree to maintain the confidentiality of non-public business, financial, technical, and proprietary information shared during the course of engagement.
Confidential information shall not be disclosed to third parties without authorization unless required by law.
Third-Party Platforms and Services
Third-Party Tools
Our services may involve the use of third-party platforms such as:
- Meta
- Shopify
- WordPress
- Hosting providers
- Analytics platforms
- Advertising networks
Third-Party Responsibility
We are not responsible for:
- Platform outages
- Algorithm changes
- Policy changes
- Service interruptions
- Third-party actions beyond our control
Website Usage
Permitted Use
You may access and use this website solely for lawful and legitimate business purposes.
Prohibited Activities
You agree not to:
- Attempt unauthorized access to systems
- Distribute malware or harmful code
- Scrape or copy website content without permission
- Interfere with website functionality
- Violate applicable laws or regulations
Disclaimer of Warranties
All services, content, and website materials are provided on an “as is” and “as available” basis.
We make no guarantees regarding:
- Specific business outcomes
- Search engine rankings
- Lead generation results
- Revenue increases
- Website uptime
- Continuous availability of services
To the fullest extent permitted by law, all express and implied warranties are disclaimed.
Limitation of Liability
To the maximum extent permitted under applicable law, The Bombay Digital Company shall not be liable for:
- Indirect damages
- Consequential damages
- Incidental damages
- Loss of profits
- Loss of business opportunities
- Loss of data
- Business interruption
Our total liability arising from any claim shall not exceed the amount paid by the client for the specific services giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless The Bombay Digital Company, its directors, employees, contractors, affiliates, and representatives from any claims, losses, liabilities, damages, costs, or expenses arising from:
- Your use of our services
- Violation of these Terms & Conditions
- Violation of applicable laws
- Infringement of third-party rights
Termination
Termination by Client
Clients may terminate services in accordance with the terms specified in the applicable service agreement.
Termination by Company
We reserve the right to suspend or terminate services immediately if:
- Payments remain overdue
- Terms are violated
- Fraudulent activity is suspected
- Continued engagement poses legal or operational risks
Privacy
Your use of our website and services is also governed by our Privacy Policy.
We encourage users to review our Privacy Policy to understand how personal information is collected, used, and protected.
Force Majeure
We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Internet disruptions
- Cyber incidents
- Power outages
- Labor disputes
- Pandemics
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Jurisdiction
Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated versions will be published on this page with a revised Effective Date. Continued use of our website or services after such updates constitutes acceptance of the revised terms.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
The Bombay Digital Company
Business Address:
Plot No. 381, 37, RSC road, near Axis bank, opposite Shivneri building, Gorai 2, Borivali West, Mumbai, Maharashtra 400091
Email:
info@tbdc.co.in
Phone:
+91 91524 96555